Schlosshotel | Zermatt ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Bahnhofplatz 18, Zermatt, Switzerland, 3920

“The location is perfect for accessing the train station and local attractions.”view full review

Schlosshotel, a 4-star hotel rated 9.2/10 on Booking.com, offers a wellness-focused retreat with its unique CBD Spa and free yoga classes. This family-friendly hotel features amenities such as a fitness center and access to various outdoor activities in Zermatt.

Rooms & Amenities

Schlosshotel provides a range of accommodations, including rooms and suites fitted with Super King Jensen beds, balconies, and modern amenities. Guests can also opt for the Cottage, which includes a cinema and private sauna.

Dining Options

The hotel serves a substantial breakfast, featuring fruit, grains, and local eggs, but does not have on-site dining for lunch or dinner. Guests are encouraged to explore nearby restaurants for a variety of dining experiences.

Leisure & Wellness

Leisure facilities include a fitness center, indoor pool, and the comprehensive CBD Spa, offering treatments such as massages and wellness therapies using organic plant extracts. Frequent classes in yoga and functional training help guests maintain an active lifestyle.

Location & Access

Schlosshotel is located just a few minutes' walk from public transport stations, making access to Zermatt's attractions convenient. Notable sites include the Matterhorn, Gornergrat railway, and various outdoor activities like skiing and hiking.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Style Double Room

Max:

2 persons

220 sq. feet

Bed options:

2 Single beds

Heating

Bathtub

room details

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Style Single Room

Max:

1 person

220 sq. feet

Bed options:

2 Single beds

Heating

Bathtub

room details

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Deluxe Double Room Matterhorn View

Max:

2 persons

325 sq. feet

Bed options:

2 Single beds

Mountain view

Heating

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Zermatt1400 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station700 ft

Train400 ft

Bus

Bus stop 7.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Spa Experience

“The spa facilities at Schlosshotel Zermatt were simply exquisite. I was really surprised by the range of amenities available. From the relaxing saunas and steam rooms to the unique ice room, every aspect was geared toward providing a calming experience. I spent hours unwinding there after a day of hiking, and it was never overcrowded. It truly seemed like a private retreat.” view full review

Delicious Breakfast Spread

“Breakfast at the hotel was a highlight of my stay. Each morning, I was treated to a fantastic buffet that offered a variety of options, including local favorites. I especially enjoyed the hearty made-to-order dishes, which kept me energized for my adventures. The cozy atmosphere during breakfast made it easy to linger and enjoy the meal.” view full review

Luxurious Room Design

“My suite at Schlosshotel was magnificent, boasting an really good standard of design and fit-out. The room was spacious, beautifully decorated, and featured a modern alpine charm. I loved the little attention to detail, such as the high-quality bathroom products and the well-placed furnishings. It made my time in the room truly enjoyable.” view full review

Excellent Fitness Facilities

“The fitness facilities were excellent. I was impressed by the large gym that was well-equipped with modern equipment. They even provided free fitness programs, including yoga sessions. This made it easy for me to stay active during my stay, and participating in group classes was a fun way to meet other guests.” view full review

General

Non-smoking property
Free Wi-Fi
Safe deposit box
Front desk
Pets allowed
Luggage storage
Ski storage
Lift
Currency exchange
Fireplace
Multilingual staff
Smoke detectors

Sports & Fitness

Exercise gym
Tennis court
Billiard tables
Fitness studio

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Free shuttle service
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Newspaper service
Bell staff/Porter

Dining

Breakfast
Bar/ Lounge area
Free breakfast

Children

Paid babysitting/ Child services
Game room

Spa & Leisure

Indoor swimming pool
Garden area
Television in lobby
Spa & wellness centre
Sauna
Turkish bath
Steam room
Treatment room

Room features

Free Wi-Fi in rooms
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Bahnhofplatz 18, Zermatt, Switzerland, 3920

Map view

Bahnhofplatz 18, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.4 mi

Cemetery

Mountaineer's Cemetery

2100 ft

Landmark

Sunnegga

1.7 mi

Landmark

Gorner Gorge

1.3 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.4 mi

Beach

Leisee

1.3 mi

Theme Park

Forest Fun-Park Zermatt

5000 ft

Ski Area

Wolli park for beginners Sunnegga

1.6 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.3 mi

Garden

Ricola Herb Garden

1.3 mi

Beach

Grunsee

2.2 mi

Garden

Dossen Glacier Garden

2.2 mi

Landmark

Zmutt Glacier

2.0 mi

Landmark

Zmutt

2.0 mi

Bridge

Hangebrucke

2.2 mi

Landmark

Kapelle Mutt

2.0 mi

Landmark

Platthorn

2.1 mi

Nearby

Museum

Matterhorn Museum

2000 ft

Church

St Peter's English Church

1600 ft

Bridge

Photopoint Kirchbrucke bridge

2000 ft

Church

Parish Church of St. Mauritius

1900 ft

Bahnhofstrasse

Walk of Climb

1800 ft

Stellisee 3920 Zermatt

Stellisee

1200 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1600 ft

Hohbalmen

1900 ft

Castor Mountain

1900 ft

Murmeli Brunnen

300 ft

Denner Partner

600 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1900 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1900 ft

Restaurants

Rosstall

600 ft

Bahnhofplatz 50

Gusto Matto

500 ft

Bahnhofplatz 36

Viktoria

200 ft

Bahnhofplatz 2 vis a vis Gornergratbahn

Grizzly's Bar & Bistro

200 ft

Viktoriastrasse 6

Sonne

400 ft

Metzggasse 35

Golden India

300 ft

Bahnhofplatz 2

Marie's Deli Zermatt

1100 ft

Untere Mattenstrasse 12

Schweizerhof Kitchen

600 ft

Bahnhofstrasse 5

Cheese Factory

700 ft

Bahnhofstrasse 5 In Schweizerhof

Reviews and Ratings

Reviews from guests about their experience.

Edward

United States, March 2025

7.0/10

My stay at Schlosshotel Zermatt was good, featuring excellent staff and a stunning location just a short walk from the train station. The breakfast buffet offered a great variety, but the absence of lunch and dinner options was a minor drawback. The spa facilities provided a relaxing escape after a day of activities in Zermatt. Overall, I would highly recommend this hotel! 🌟

Rooms

10.0

I enjoyed a spacious family room with a lovely partial view of the Matterhorn. The room was clean and comfortably decorated, making it a pleasant retreat after exploring the area.

Service

10.0

The staff were incredibly friendly and accommodating throughout my stay. They were always willing to help, from offering restaurant recommendations to assisting with our bags.

Location

10.0

The hotel's location is perfect-just a few minutes from the train station and close to the Gornergrat railway. It felt calm despite being centrally located, which added to my overall enjoyment.

Dining

9.0

I found the breakfast to be extensive with many choices, including a nice vegan corner. However, I wished there were dining options available at the hotel beyond breakfast.

Facilities

10.0

The hotel features a beautiful indoor pool area, a relaxing spa, and well-equipped ski lockers, which were all perfect after a long day on the slopes. The overall ambiance was luxurious and inviting.

Thomas

United States, February 2025

5.2/10

My stay at Schlosshotel Zermatt was a good experience, filled with luxury and tranquility. The stunning views of the Matterhorn and the charming ambiance made every moment special. However, there was a slight issue with the temperature in one of our rooms at the beginning of our stay, which we managed to resolve ourselves. Overall, I can't wait to revisit this beautiful hotel in the Swiss Alps! 🏔️✨

Rooms

10.0

The rooms were spacious, beautifully decorated, and very comfortable, boasting great views of the Matterhorn. The bathrooms were also quite impressive with great features.

Service

10.0

The staff were incredibly friendly and proactive, offering assistance with everything from ski rentals to restaurant bookings. Their hospitality truly elevated my stay.

Location

10.0

The hotel is ideally located just a short walk from the Zermatt main train station and the Gornegrat railway, making it convenient for both exploring the town and accessing the slopes.

Dining

10.0

I thoroughly enjoyed the breakfast, which featured a fantastic variety of delicious options, from fresh pastries to cheeses. It was the perfect way to start each day.

Facilities

10.0

The hotel offers a luxurious spa experience with a beautiful pool area, saunas, and wellness treatments that I found very relaxing after long days of skiing.

Carl

United States, February 2025

7.0/10

I had a fantastic stay at Schlosshotel Zermatt! The breakfast spread was really impressive and the staff were super friendly and accommodating. My room was cozy, and I loved the spa facilities, especially the sauna. However, the bed was a bit too soft for my liking, which might not be great for those with back issues.

Rooms

9.0

My room was beautifully decorated with rose petals and had a cozy atmosphere, though I found the bed too soft for comfort.

Service

10.0

The staff was extremely welcoming and always ready to help, making me feel right at home during my visit.

Location

10.0

The hotel's location was perfect, just a few minutes from the train station and close to the Gornergrat railway, making it super convenient for skiing and exploring Zermatt.

Dining

10.0

Breakfast was a highlight with a vast selection of delicious options; it truly set the tone for the day.

Facilities

9.0

The spa and fitness facilities were great, providing a relaxing retreat after a day of adventure.

Dennis

United States, January 2025

5.0/10

During my stay at Schlosshotel Zermatt Active & Cbd Spa Hotel, I thoroughly enjoyed the prime location just a short walk from the train station, making it easy to explore Zermatt. The staff were incredibly friendly and helpful, and the breakfast exceeded my expectations with a wide variety of options. However, I was a bit disappointed to find that securing a Matterhorn view room was not guaranteed despite my early check-in and request, and I encountered some noise issues during the night.

Rooms

10.0

I stayed in a boutique Junior Suite, which was spacious, clean, and well-appointed. The bathroom was particularly nice, adding to the overall experience.

Service

9.0

The staff were warm and accommodating, providing assistance with directions and suggestions for excursions in the area. I appreciated the thoughtful gestures such as offering a shower after checking out.

Location

10.0

The hotel is nestled in a quiet area directly in the city center, just a few minutes from the main train station. This made it incredibly convenient for accessing ski areas and exploring the town.

Dining

9.0

Breakfast was a highlight, with a delicious, well-organized buffet featuring both hot and cold options, including a vegan corner. I particularly enjoyed the hot waffles!

Facilities

9.0

The spa facilities were fantastic, including a modern pool that helped my muscles relax after a long day, and the ski lockers added convenience for guests.

George

United States, November 2024

7.0/10

I had a fantastic stay at Schlosshotel in Zermatt. The location near the Gornergrat railway made accessing skiing super convenient, while the hotel itself was a stylish blend of modern and alpine decor. The staff were incredibly friendly and accommodating, ensuring my needs were met throughout my visit. However, I did find the spa hours a bit limited on Sundays, which was a small drawback.

Rooms

10.0

My Junior Boutique Suite was spacious and well-decorated, with a comfortable bed and modern amenities that made my stay enjoyable.

Service

10.0

The service was really good; staff were always attentive and assisted with reservations and other requests. The owner's personal touch made it feel welcoming.

Location

10.0

The hotel's location was perfect, just a short walk from the train station and ski lifts, making it easy to explore the area.

Dining

9.0

Breakfast offered a great variety of hot and cold options, and the staff provided friendly service during the meals.

Facilities

8.0

The spa facilities were great with a lovely pool and sauna, but the spa opening hours on Sundays could be improved.