Schlosshotel Zermatt Active & Cbd Spa Hotel | Zermatt ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Bahnhofplatz 18, Zermatt, Switzerland, 3920

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

220 sq. feet

Bed options:

2 Single beds

Heating

Bathtub

room details

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Guest Room

Max:

1 person

220 sq. feet

Bed options:

2 Single beds

Heating

Bathtub

room details

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Deluxe Double Room

Max:

2 persons

325 sq. feet

Bed options:

2 Single beds

Mountain view

Heating

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Zermatt1400 ft

Airports

Sion (SIR) 47.8 mi

Agno (LUG) 100.5 mi

Train

Zermatt railway station700 ft

Train400 ft

Bus

Bus stop 7.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Baggage storage

24-hour services

24-hour reception

General

Non-smoking property
Free Wi-Fi
Safe deposit box
24-hour reception
Pets allowed
Wheelchair access
Baggage storage
Ski storage
Elevator
Currency exchange
Fireplace
Multilingual staff
Smoke detectors

Sports & Fitness

Exercise gym
Tennis court
Pool tables
Fitness studio

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Free shuttle service
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Newspaper service
Bell staff/Porter

Dining

Breakfast
Bar/ Lounge area
Free breakfast

Children

Paid babysitting/ Child services
Game room

Spa & Leisure

Indoor swimming pool
Garden area
Television in lobby
Spa & wellness center
Sauna
Turkish bath
Steam room
Treatment room

Room features

Free Wi-Fi in rooms
In-room safe
Mini-bar
Sitting area
Terrace
Balcony
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Hair dryer
Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Cable/ Satellite television
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Bahnhofplatz 18, Zermatt, Switzerland, 3920

Map view

Bahnhofplatz 18, Zermatt, Switzerland, 3920

City landmarks

ZermattSwitzerland

The Matterhorn

1.4 mi

Cemetery

Mountaineer's Cemetery

2100 ft

Sunnegga

1.7 mi

Moosstrasse

Gorner Gorge

1.3 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.4 mi

Amusement & Theme Parks

Forest Fun-Park Zermatt

5000 ft

Beach

Leisee

1.3 mi

Ski Area

Wolli park for beginners Sunnegga

1.6 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.3 mi

Garden

Ricola Herb Garden

1.3 mi

Beach

Grunsee

2.2 mi

Garden

Dossen Glacier Garden

2.2 mi

Zmutt Glacier

2.0 mi

Zmutt

2.0 mi

Bridges

Hangebrucke

2.2 mi

Weiler Zmutt

Kapelle Mutt

2.0 mi

Platthorn

2.2 mi

Nearby

Museums

Matterhorn Museum

2000 ft

Church

St Peter's English Church

1500 ft

Bridges

Photopoint Kirchbrucke bridge

1900 ft

Church

Parish Church of St. Mauritius

1900 ft

Bahnhofstrasse

Walk of Climb

1700 ft

Stellisee 3920 Zermatt

Stellisee

1200 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1600 ft

Hohbalmen

1900 ft

Castor Mountain

1900 ft

Murmeli Brunnen

300 ft

Denner Partner

600 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1900 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1800 ft

Restaurants

Rosstall

600 ft

Bahnhofplatz 50

Gusto Matto

500 ft

Bahnhofplatz 36

Grizzly's Bar & Bistro

200 ft

Viktoriastrasse 6

CasaMia

600 ft

Bahnhofplatz 36

Golden India

300 ft

Bahnhofplatz 2

Sonne

400 ft

Metzggasse 35

Bahnhofbuffet Non Solo Treno

500 ft

Bahnhofstrasse

Schweizerhof Kitchen

600 ft

Bahnhofstrasse 5

L'Atelier Grandsire

600 ft

Getwingstrasse 20

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

9.8

Location

10.0

Service

9.8

Dining

9.4

Edward

United States of America, March 2025

7.0/10

My stay at Schlosshotel Zermatt was good, featuring excellent staff and a stunning location just a short walk from the train station. The breakfast buffet offered a great variety, but the absence of lunch and dinner options was a minor drawback. The spa facilities provided a relaxing escape after a day of activities in Zermatt. Overall, I would highly recommend this hotel! 🌟

Rooms

10.0

I enjoyed a spacious family room with a lovely partial view of the Matterhorn. The room was clean and comfortably decorated, making it a pleasant retreat after exploring the area.

Service

10.0

The staff were incredibly friendly and accommodating throughout my stay. They were always willing to help, from offering restaurant recommendations to assisting with our bags.

Location

10.0

The hotel's location is perfect—just a few minutes from the train station and close to the Gornergrat railway. It felt calm despite being centrally located, which added to my overall enjoyment.

Dining

9.0

I found the breakfast to be extensive with many choices, including a nice vegan corner. However, I wished there were dining options available at the hotel beyond breakfast.

Facilities

10.0

The hotel features a beautiful indoor pool area, a relaxing spa, and well-equipped ski lockers, which were all perfect after a long day on the slopes. The overall ambiance was luxurious and inviting.

Thomas

United States of America, February 2025

5.2/10

My stay at Schlosshotel Zermatt was a good experience, filled with luxury and tranquility. The stunning views of the Matterhorn and the charming ambiance made every moment special. However, there was a slight issue with the temperature in one of our rooms at the beginning of our stay, which we managed to resolve ourselves. Overall, I can't wait to revisit this beautiful hotel in the Swiss Alps! 🏔️✨

Rooms

10.0

The rooms were spacious, beautifully decorated, and very comfortable, boasting great views of the Matterhorn. The bathrooms were also quite impressive with great features.

Service

10.0

The staff were incredibly friendly and proactive, offering assistance with everything from ski rentals to restaurant bookings. Their hospitality truly elevated my stay.

Location

10.0

The hotel is ideally located just a short walk from the Zermatt main train station and the Gornegrat railway, making it convenient for both exploring the town and accessing the slopes.

Dining

10.0

I thoroughly enjoyed the breakfast, which featured a fantastic variety of delicious options, from fresh pastries to cheeses. It was the perfect way to start each day.

Facilities

10.0

The hotel offers a luxurious spa experience with a beautiful pool area, saunas, and wellness treatments that I found very relaxing after long days of skiing.

Carl

United States of America, February 2025

7.0/10

I had a fantastic stay at Schlosshotel Zermatt! The breakfast spread was really impressive and the staff were super friendly and accommodating. My room was cozy, and I loved the spa facilities, especially the sauna. However, the bed was a bit too soft for my liking, which might not be great for those with back issues.

Rooms

9.0

My room was beautifully decorated with rose petals and had a cozy atmosphere, though I found the bed too soft for comfort.

Service

10.0

The staff was extremely welcoming and always ready to help, making me feel right at home during my visit.

Location

10.0

The hotel's location was perfect, just a few minutes from the train station and close to the Gornergrat railway, making it super convenient for skiing and exploring Zermatt.

Dining

10.0

Breakfast was a highlight with a vast selection of delicious options; it truly set the tone for the day.

Facilities

9.0

The spa and fitness facilities were great, providing a relaxing retreat after a day of adventure.

Dennis

United States of America, January 2025

5.0/10

During my stay at Schlosshotel Zermatt Active & Cbd Spa Hotel, I thoroughly enjoyed the prime location just a short walk from the train station, making it easy to explore Zermatt. The staff were incredibly friendly and helpful, and the breakfast exceeded my expectations with a wide variety of options. However, I was a bit disappointed to find that securing a Matterhorn view room was not guaranteed despite my early check-in and request, and I encountered some noise issues during the night.

Rooms

10.0

I stayed in a boutique Junior Suite, which was spacious, clean, and well-appointed. The bathroom was particularly nice, adding to the overall experience.

Service

9.0

The staff were warm and accommodating, providing assistance with directions and suggestions for excursions in the area. I appreciated the thoughtful gestures such as offering a shower after checking out.

Location

10.0

The hotel is nestled in a quiet area directly in the city center, just a few minutes from the main train station. This made it incredibly convenient for accessing ski areas and exploring the town.

Dining

9.0

Breakfast was a highlight, with a delicious, well-organized buffet featuring both hot and cold options, including a vegan corner. I particularly enjoyed the hot waffles!

Facilities

9.0

The spa facilities were fantastic, including a modern pool that helped my muscles relax after a long day, and the ski lockers added convenience for guests.

George

United States of America, November 2024

7.0/10

I had a fantastic stay at Schlosshotel in Zermatt. The location near the Gornergrat railway made accessing skiing super convenient, while the hotel itself was a stylish blend of modern and alpine decor. The staff were incredibly friendly and accommodating, ensuring my needs were met throughout my visit. However, I did find the spa hours a bit limited on Sundays, which was a small drawback.

Rooms

10.0

My Junior Boutique Suite was spacious and well-decorated, with a comfortable bed and modern amenities that made my stay enjoyable.

Service

10.0

The service was really good; staff were always attentive and assisted with reservations and other requests. The owner's personal touch made it feel welcoming.

Location

10.0

The hotel's location was perfect, just a short walk from the train station and ski lifts, making it easy to explore the area.

Dining

9.0

Breakfast offered a great variety of hot and cold options, and the staff provided friendly service during the meals.

Facilities

8.0

The spa facilities were great with a lovely pool and sauna, but the spa opening hours on Sundays could be improved.